Off the shoulder top in navy and white stripe
Elasticised bust and arm holes
Concealed rear zip
Fabric is cotton / polyester
Model wears Size 6
(restocking all sizes week commencing 9 January)
Express Post or Same Day Delivery*, orders under $100 - $7.00 (1 -3 business days)
Express Post or Same Day Delivery*, orders over $100 - FREE (1-3 business days)
*Same Day Delivery - if your postcode falls within the Brisbane / Gold Coast / Sunshine Coast same day delivery area with StarTrack and you place your order by 9am from Tuesday to Friday, your parcel will be delivered between 1pm to 6pm the same day (please note we do not offer same day delivery on Monday's - only Tuesday through to Friday). Delivery must be to a business or residential street address (not a PO Box or Parcel Locker) - NO signature is required so your parcel will be left in a safe place if you're not available to sign for it.
Express Post - all parcels require a signature on delivery - if you are not at home Australia Post will leave a calling card advising you to collect your parcel from your local post office. Alternatively, during the Checkout Process, you can request that your parcel be left in a safe place (without a signature) by noting this in the 'comments/notes' section.
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WHAT CAN BE RETURNED
All full-priced items can be returned for an Online Credit Note (e-gift card) within 14 days of receiving your parcel. We do not provide refunds. You can use your Online Credit Note to purchase an alternative size or product. Our Online Credit Notes are valid for 6 months. You will be provided with an Online Credit Note less the cost of any postage you paid when placing your order (if postage was applicable).
Strictly no returns on items purchased on Sale or with a Promotion Code - these are Final Sale items only.
Please note that while very effort is made to accurately display the colour of our garments, as computer monitors vary, we cannot guarantee that your monitor's display of any colour will be completely accurate.
A Returns Form is included with every order on the back of your invoice. You can also Download our Returns Form HERE
RETURNS USING AFTERPAY
Returns remain subject to Runway Scout's returns policy.
If you wish to return your item/s, send them back to us as you would for a normal order. When Runway Scout receives the item/s and accepts your return, we will issue a credit note as per our normal returns policy - you'll be emailed a code to use (in the form of an e-gift card), which is valid for 6 months.
HOW TO RETURN AN ITEM
In order to receive an Online Credit Note, your return item must meet the following conditions:
- be received within 14 days of receiving your order (21 days for overseas parcels)
- must be a full-priced item
- new and unworn
- all original swing tags attached
- no make-up or fake tan marks
- not smell of perfume, deodorant or washing power
- include our Returns Form included with your order and original invoice
We will inspect all return items upon receipt - any returns which fail to comply with the above will be sent back to you. The cost of return shipping is at the customer's expense - we will not refund or add credit for the cost of return postage. We will not process returns until your item is received by us.
In compliance with Australian Consumer Law, Runway Scout is not required to provide a refund if you make a wrong selection, need a different size or change your mind. This includes payments made with AfterPay.
If there is a major fault with the style you've purchased, we will offer to repair or replace it where available. If we cannot repair or replace the style, we will offer an online credit note or refund.
All claims for faulty styles are assessed on an individual basis, and the outcome of a refund is at Runway Scout's discretion.
ITEMS WHICH CANNOT BE RETURNED
- All sale items
- All items purchased with a Promotion Code or during a Flash Sale
- Swimwear, Jewellery, Undergarments - for hygiene reasons
- All items which fail to comply with any of our conditions above (How To Return An Item)
We do not accept responsibility for items that are lost or damaged when being sent back to us (we recommend keeping a copy of the tracking number).
We will process your Online Credit Note within 2-4 business days of receiving your return. An email will be sent to you with your online credit code/e-gift card to use. We do not provide exchanges - we recommend using your online credit to purchase a new size or product.
In accordance with Australian consumer law, we will only provide a refund if the item is faulty and cannot be repaired or replaced. It is at the wholesaler's discretion if an item is deemed faulty which Runway Scout will first need to check before agreeing to a refund.
RunwayScout.com - RETURNS
GPO Box 287
Please use the following size guides to help determine your size in clothing and shoes.
Our size guides are based on an average only, and do not provide actual sizing of a garment. Sizes may also vary slightly between brands.
We recommend taking note of the size that our model is wearing (noted in our product description) and if we recommend going up or down a size (we will always make a special note if a particular style runs small or large to size).
All sizing on our website is in AUSTRALIAN sizing - Size 6 (XS), Size 8 (Small), Size 10 (Medium), Size 12 (Large) and Size 14 (XL).
Please feel free to contact us on email@example.com if you would like further assistance with sizing!