Shipping
WITHIN AUSTRALIA
Orders Over $100 - FREE Express Shipping
Orders Under $100 - $9.95 Express Shipping
METRO AREAS: please expect your parcel to arrive within 1-2 Business Days after dispatch
REGIONAL AREAS: please expect your parcel to arrive within 3-7 Business Days after dispatch
If you're unsure if your area is Metro or Regional, please click this link here and enter in 4170 in the 'from' section and your nominated postcode or suburb in the 'to' section.
PROCESSING TIMES
For same day dispatch, please ensure your order is placed by 8am AEST on a business day.
Please note - there will be slight delays to the dispatch of orders if your order is placed during peak sales periods (eg promotional sales such as EOFY, Black Friday, AfterPay Sale Day, Online Warehouse Sale etc).
Once your parcel has been dispatched, your tracking information will be sent via email by 5pm (AEST) on the day that orders are shipped out.
If you wish to change or cancel your order, you must immediately contact our customer care team (within 1 hour of placing your order) at shop@runwayscout.com with your change/cancellation request details included in the email.
PROMOTIONAL PERIOD PROCESSING TIME FRAMES
During busy periods (promotional sales such as EOFY, Online Warehouse Sale, AfterPay Day, Black Friday / Cyber Monday, public holidays & Christmas periods) we cannot guarantee our stipulated processing and delivery timeframes. We appreciate your patience during these busy times as we manage a high volume of orders. Rest assured our team is working hard to ensure your order is dispatched as quickly as possible!
INTERNATIONAL ORDERS
ADDITIONAL INFORMATION